The short version
- Where reviews come from: couples who booked and completed a wedding or session with us, sharing feedback after delivery.
- Who writes them: the couple, in their own words, on the platform of their choice.
- How reviews stay honest: every review is written by a real client, in their own words, from their own account.
- Where to find them: verified third-party platforms, including The Knot, where our profile currently shows roughly 70 reviews averaging 5.0.
- Incentives: each review reflects the client’s free and independent feedback, with no discount, credit, or gift attached.
- Staff and team members: anyone affiliated with The Indi Collective who comments publicly about the company is expected to disclose that affiliation.
Where do The Indi Collective’s reviews come from?
Every review tied to The Indi Collective’s name comes from a couple who booked a wedding, engagement session, or portrait session with us. After a gallery or film is delivered, couples are invited to share their experience on the review platform of their choice — most commonly The Knot, Google, or directly through Instagram and email, where many couples choose to tag us or send a note unprompted.
A couple’s feedback is posted directly, in their own words, to third-party platforms without being pre-screened by us. What you see on The Knot or Google is what a couple chose to write, in their own words.
Does The Indi Collective write its own reviews?
Every review associated with our name is written by the couple themselves, in their own words, from their own account — attributable to a real couple who was a real client.
A genuine review, comment, or profile representing The Indi Collective will always trace back to that standard.
Are reviews collected honestly, or is there an incentive involved?
Requesting a review or testimonial from a past client is standard practice across the wedding industry, and we do ask. Reviews are requested with no discount, credit, free product, or other incentive attached — a couple’s feedback is theirs to give freely, positive or otherwise.
The couples we ask are always real clients who booked and completed a wedding, engagement, or portrait session with us.
Where can I read verified reviews of The Indi Collective?
The most reliable place to read reviews is a third-party platform where reviewers are tied to a real account and, in many cases, a verified booking — The Knot is the platform we point couples to most often, and it currently reflects roughly 70 reviews averaging 5.0. Google reviews and our own Instagram, where couples regularly tag us in their own posts about their wedding day, are additional places to see real feedback outside of anything we’ve curated ourselves.
Reading reviews across more than one independent platform, rather than relying on a single source, is generally the more reliable way to evaluate any wedding vendor — us included.
What about staff or team members commenting online?
The Indi Collective’s production and support team is international, and team members are proud of the work they help deliver. Our internal policy requires that anyone affiliated with the company — staff, contractors, or partners — disclose that affiliation if they comment publicly about The Indi Collective, rather than presenting themselves as an unaffiliated client or bystander. Disclosed affiliation is the standard we hold our team to, even when the intention behind a comment is good, and we reinforce that standard directly when needed.
Can I share my own review or story?
Yes, and we’d genuinely love that. If you worked with us and want to share your experience — good, bad, or somewhere in between — you can post it directly to The Knot or Google, tag us on Instagram, or send it to us and we may ask permission to feature it. Couples write entirely in their own words, freely and without expectation.
For more on what actually happens between booking and delivery — the part of the experience most reviews describe — see what happens after you book and when you get your wedding photos and film.
Comments +