THE INDI COLLECTIVE

The Indi Collective

Privacy Policy for Calling, Texting, and Emailing (A2P
10DLC Compliance)

1. Introduction

We respect your privacy and are committed to protecting your personal information. This
Privacy Policy describes how we collect, use, and protect the information you provide to us
when you interact with us through calls, texts, and emails. We adhere to A2P 10DLC compliance
to ensure secure and trustworthy communication.

2. Information We Collect

  • Personal Information: When you opt-in to receive our communications, we may collect
personal information such as your name, phone number, and email address.
  • Communication Data: We may collect data regarding your interactions with our calls,
texts, and emails, including message delivery, response times, and content.
  • Consent Information: We maintain records of your consent to receive communications,
as required by A2P 10DLC regulations.

3. How We Use Your Information

  • Communication: We use your information to send updates, promotions, and other
relevant communications via calls, texts, and emails.
  • Service Improvement: Your data helps us improve the effectiveness and relevance ofour communications.
  • Legal Compliance: We use your information to comply with A2P 10DLC and other
relevant regulations.

4. Data Sharing

  • Third-Party Providers: We may share your information with third-party service
providers who assist us in delivering communications. These providers are bound by
confidentiality and are required to comply with A2P 10DLC regulations.
  • Legal Requirements: We may disclose your information if required by law or in
response to legal processes, including to comply with A2P 10DLC requirements.

5. Data Security

We implement industry-standard security measures to protect your personal information from
unauthorized access, use, or disclosure. Our security practices are aligned with A2P 10DLC
compliance standards.

6. Your Rights

  • Opt-Out: You may opt out of receiving communications at any time by following the
opt-out instructions in our messages or contacting us directly.
  • Access and Correction: You have the right to access and correct your personal
information at any time.
  • Deletion: You may request the deletion of your personal information, subject to our legal
obligations to retain certain records.

7. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any
changes will be posted on our website with an updated date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at Hello@theindicollective.com.